NOW Review
Local provider offering straightforward plans with excellent customer service
Pros
- Simple plan structure
- Local NZ support
- No contract options
- Good rural coverage
- Transparent pricing
- Personal service
Cons
- Limited special offers
- Fewer plan options
- Basic modem features
- No entertainment bundles
Available Plans
Fibre 100
100/20 Mbps
$75/month
Features:
- Unlimited data
- No fixed term
- Local support
Fibre 300
300/100 Mbps
$85/month
Features:
- Unlimited data
- Free modem
- Priority support
Fibre Max
900/400 Mbps
$95/month
Features:
- Unlimited data
- Premium support
- Static IP
Our Review
NOW has built a strong reputation for straightforward broadband services and excellent local support. Their focus on simplicity and customer service makes them particularly appealing to users who value personal attention and clear communication.
Network Performance
NOW delivers reliable speeds across their network, with good consistency during peak hours. While they may not offer the most advanced features, their core service is solid and dependable.
Customer Service
Customer service is a standout feature, with local support teams providing personal attention and quick issue resolution. Their approach to support is more hands-on than larger providers.
Verdict
NOW is an excellent choice for customers who value straightforward plans and personal service. While they may not offer the bells and whistles of larger providers, their reliable service and excellent support make them a strong contender, especially for those who appreciate dealing with a local company.