Broadband FAQ New Zealand
Expert answers to your broadband questions. Find everything you need to know about internet plans, speeds, and providers in New Zealand.
Quick Answers
How much does broadband cost in NZ?
Broadband costs $65-130/month depending on speed. Basic 100 Mbps plans start at $65, while ultra-fast 900 Mbps plans cost around $110-130.
What's the fastest broadband speed available?
The fastest residential broadband in NZ is 900/450 Mbps (download/upload) available through fiber providers like Spark, Vodafone, and 2degrees.
Is unlimited broadband standard in New Zealand?
Yes, all major broadband providers in NZ offer unlimited data as standard on home broadband plans. Data caps are extremely rare.
How long does broadband installation take?
Fiber installation typically takes 2-4 weeks from order to connection. The actual technician visit takes 2-4 hours for new installations.
Can I get broadband without a phone line?
Yes, fiber broadband doesn't require a phone line. ADSL/VDSL services do need an active phone line, but you can get 'naked' broadband without calling features.
What happens if I move house?
Most providers allow you to relocate your service for free or a small fee ($50-100). You'll need to check availability at your new address first.
Getting Started
How to Check Broadband Speed
Learn how to test and understand your internet speed using the best tools for NZ.
How to Choose the Right Plan
Step-by-step guide to selecting the perfect broadband plan for your household.
What Speed Do I Need?
Find out what broadband speed is right for your household size and usage.
Understanding Broadband
What is Broadband?
Complete guide to broadband internet - types, speeds, and how it works in NZ.
Is Broadband the Same as Fibre?
Understand the difference between broadband and fibre internet connections.
Are Broadband and WiFi the Same?
Learn the key differences between broadband connections and WiFi networks.
Plans & Pricing
What are the Best Broadband Plans?
Top-rated broadband plans in NZ compared by value, speed, and features.
Cheapest Broadband Options
Budget-friendly broadband plans and money-saving tips for New Zealand.
Contract vs No-Contract Plans
Pros and cons of contract vs no-contract broadband plans in NZ.
Popular Broadband Resources
How to Choose Broadband
Complete guide to selecting the right internet plan
What is Broadband?
Understanding broadband technology and connection types
Compare Provider Plans
Side-by-side comparison of all available broadband plans
Provider Reviews
Expert reviews and ratings of NZ broadband providers
Still Have Questions?
Can't find what you're looking for? Our broadband experts are here to help.