Provider Reviews
Complete Guide to 2degrees Broadband: Everything You Need to Know in 2025
December 2, 2024 • 15 minute read • By Sarah Thompson
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Introduction to 2degrees Broadband
2degrees has established itself as one of New Zealand's leading broadband providers, offering a range of plans suitable for different needs and budgets. This comprehensive guide covers everything you need to know about their services in 2025.
Key Features
Amazon Prime
Included with selected plans
No Fixed Term
Flexible contract options
NZ Support
Local customer service
Plans & Pricing
Available Plans
| Plan | Speed | Price | Features |
|---|---|---|---|
| Fibre 100 | 100/20 Mbps | $75/month | Unlimited data, Optional no term |
| Fibre 300 | 300/100 Mbps | $95/month | Amazon Prime, $200 credit |
| Max Fibre | 900/400 Mbps | $115/month | Amazon Prime, Gaming optimized |
Contract Options
12 Month Term
- • Lower monthly cost
- • Free modem
- • Sign-up credits
- • Price guarantee
No Fixed Term
- • Flexibility to change
- • No termination fees
- • Modem rental option
- • Month-to-month billing
Features & Benefits
Included Features
Entertainment
- • Amazon Prime Video
- • Gaming optimization
- • Streaming quality
- • Entertainment bundles
Technical
- • Modern equipment
- • IPv6 support
- • Network security
- • Parental controls
Optional Add-ons
Hardware
- • Premium modem ($14/month)
- • WiFi extenders ($8/month)
- • Mesh WiFi system ($15/month)
Services
- • Static IP ($10/month)
- • Premium support ($5/month)
- • Mobile bundles (from $10/month)
Network Coverage
Available Technologies
Fibre
- • 87% coverage
- • Urban areas
- • New developments
VDSL
- • 92% coverage
- • Copper network
- • Being phased out
4G/5G
- • 98% population
- • Rural areas
- • Mobile backup
Customer Support
Support Options
Contact Methods
- • 24/7 phone support
- • Live chat
- • Email support
- • Social media
Self-Help
- • Online guides
- • Video tutorials
- • Community forum
- • FAQ section
Setup & Installation
Installation Process
New Connections
- Schedule installation appointment
- Technician visit
- Equipment setup
- Connection testing
- WiFi configuration
Existing Connections
- Receive self-install kit
- Connect equipment
- Follow setup guide
- Test connection
- Support if needed
Comparison with Other Providers
2degrees vs Competitors
| Feature | 2degrees | Spark | Vodafone |
|---|---|---|---|
| Entry Price | $75 | $85 | $80 |
| Entertainment | Amazon Prime | Netflix | Sky Sport Now |
| Contract Options | 12m / No term | 12m / 24m | 12m / No term |
Frequently Asked Questions
Can I keep my current phone number?
Yes, you can transfer your existing landline number to 2degrees when you switch providers.
How long does installation take?
For new connections, installation typically takes 2-4 hours. If you're switching from another provider, it can be as quick as same-day activation.
What happens if I move house?
2degrees offers free connection at your new address if you're on a fixed-term plan. You'll need to give at least 2 weeks notice.
Sarah Thompson
Senior Technology Writer & Broadband Specialist